Is this the strictest teacher in Britain?

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No fighting, no lying. Break the rules and it’s the isolation room. The free-school head Katharine Birbalsingh is convinced that children thrive on tough love, but does it work? Sian Griffiths went to Brent to find out

At 12.30pm sharp, a throng of 11-year-olds crowds into the lunch hall and starts to chant Kipling’s If: “If you can dream — and not make dreams your master…”. Poem completed, they move silently to their tables, each named after a university — Imperial, Harvard, Oxford, Cambridge. Pupils serve food, collect plates, wipe the tables and hand out water. Over lunch they will debate a set topic; for example, is Winston Churchill the most inspirational person you have read about in history? The food is always vegetarian and there is a brief time allocated for eating it.

My meat-free sausages are cleared away unfinished by a small, smiling girl and I just manage to cram my chocolate brownie into my mouth before the pudding plates are also swept away. It will teach me to talk so much. Teachers patrol the tables. The deputy head Barry Smith points at a boy. He rises to his feet and gives thanks (the school calls it an “appreciation”). “I’d like to give an appreciation to my teacher for giving me a detention for failing to annotate my work,” he says smoothly. Everyone applauds, two staccato claps. The boy sits down and another stands up.

The Michaela Community School, in Brent, northwest London, is housed alongside a busy railway line in a run-down part of the capital. It opened a little more than two years ago, in September 2014, but already it is making waves. Some call it the strictest school in Britain: pupils at this free school can be given demerits for anything from slouching in their seat to having the wrong kind of haircut, leaving spaces that are too wide between the words in homework or turning around in a lesson.

Earlier this year a media storm ensued after a boy was made to eat a cold lunch on his own because his parents had not paid the termly dinner money. Jewellery and make-up are banned, as are brand names and logos on any bags, coats and even shoes. Two demerits result in a detention. For some infringements of the school rules — such as lying or fighting — pupils go straight to the isolation room to work in silence for an entire day. Mobile phones are confiscated and shoes have to be polished.

Lessons are highly academic; older (13- and 14-year-old) pupils are expected to do about 90 minutes of homework a night and there are no comics or magazines in the library, which instead stocks classics of English literature such as Robinson Crusoe and Great Expectations. There are daily quizzes and exams twice a year. Pupils walk in single file and in silence in the corridors and regularly write thank-you notes to teachers. Expectations are high: Katharine Birbalsingh, the headmistress, says that every child is treated as though they have the potential to get to Oxbridge, even though some enter the school with low attainment and poor behaviour records.

Michaela is named after a former colleague of Birbalsingh — “an extraordinary teacher” — who died in 2011. The school at present is made up of 11- to 14-year-olds. Each autumn a new batch of children arrives and, by 2020, it will be full, with 840 on the roll. Although the students will not take GCSE exams for another two years, the school is already collecting data about whether its methods are working — and students are, on average, making double the normal progress in both English and maths each year, it claims. “We have pupils who make up five years’ reading progress in one year,” Birbalsingh wrote recently.

Joe Kirby, one of four deputy head teachers, is glad he works at Michaela. In other schools, he says, he saw children who were ignorant of even basic knowledge in many subjects. Friends who trained with him, now in their thirties, echo his concerns. “One teacher told me her pupils thought Manchester was in Scotland, Wales was an island and the Romans came from Portugal,” he says. By contrast, one Michaela boy could spot the mistake when Boris Johnson suggested on a visit that Emperor Constantine signed the Edict of Milan, which ended the persecution of Christians, in AD312. “I believe it was AD313, sir,” the pupil said politely — and Boris admitted he was right.

So, is this the strictest school in Britain — and, more important, is it working? I put this to Birbalsingh as we sit down after lunch in her big airy office. She smiles. “I think it is likely to be the strictest school, yes,” she says. “I think all schools should be super-strict. It is about believing that children do best in an ordered and structured environment.”

Unsurprisingly, Birbalsingh has her critics. She was denounced as “the Tory teacher” after she appeared at the 2010 Conservative party conference to deliver a barnstorming speech condemning the “culture of excuses and low standards” in inner-city schools. Now she is on a mission to subvert the progressive, liberal philosophies that she believes have corroded English schools since the 1960s and 1970s, when many grammar schools were replaced by comprehensives. Tough love is what children thrive on, says Birbalsingh, not excuses. Michaela’s motto is “work hard, be kind”.

He stands corrected: Boris Johnson thought he knew his Roman history until a pupil at Michaela pointed out he had made a mistake with a dateLONDON NEWS PICTURES

He stands corrected: Boris Johnson thought he knew his Roman history until a pupil at Michaela pointed out he had made a mistake with a dateLONDON NEWS PICTURES

Among the working-class communities that surround the school, the philosophy is proving popular and Michaela, which selects pupils by means of a lottery, is oversubscribed. Pupils come from a wide range of backgrounds: 40% are Afro-Caribbean. More than half live in families so poor that they qualify for the pupil premium grant, while one in five has special educational needs, and nearly half speak English as a second language. One-third start at Michaela with a reading age below their chronological age. Some have been thrown out of their previous schools.

“When you see the children are kind and happy and love learning and being here, you begin to be persuaded there is something to what we do,” Birbalsingh tells me. “They are more polite, better behaved, do their homework and they are ambitious. They are kind to their friends and look after each other. We are more than just a school. We are also about helping to question the prevailing orthodoxies of our British education system.”

Later this month, a group of teachers at the school will publish a book setting out their philosophy. Its title, The Battle Hymn of the Tiger Teachers, is a deliberate echo of the now infamous memoir by the Chinese American mum and law professor Amy Chua, which explains how she brought up her own daughters according to parenting practices common in southeast Asia, where she grew up. Chua’s book extols the virtues of “tiger” mothers, the kind who make children work ferociously hard, spend hours practising musical instruments and always, always do their best — because it has been drilled into them that success is down to their own efforts.

“The Battle Hymn of the Tiger Teachers is all about us and what we do differently,” says Birbalsingh. “It will explain why kids here are grateful for being reprimanded because they know it makes them a better person in the end. It will be a controversial book — people in the education system will reject our tough-love ideology without considering it. But you can see that there is no bullying here; children are safe and secure and happy and they can achieve.”

The book includes interviews with visitors, parents and pupils, who all seem to agree. They insist that the consistently applied behaviour policies, focus on reading and hard work and high expectations are a recipe for turning children’s lives around. Boris Johnson, Nick Gibb, Toby Young and Roger Scruton are among the politicians, journalists and academics who have written testimonials for the book. It also contains contributions from the pupils themselves.

“Since the day I was told I was accepted into Michaela Community School I have changed,” writes Jerome, 12. “Before I came to Michaela I watched TV six hours a day. Now I only watch two hours a week, so I have more time to help my siblings with their homework and tidying their room. I always used to have flaming arguments with my mum. Since I’ve started at Michaela we don’t argue, we actually bond more, we laugh together. My sisters and I were always fighting, but now we don’t as much, my anger has calmed down a lot.”

Michael, 12, compares his primary school with Michaela. “In my old school behaviour was really bad,” he writes. “Students would have water fights in lessons and throw water at teachers. Students would write swear words on the whiteboard. If students were angry they would throw their chairs … Corridors were a mess … and pupils would hide in the toilets to skip lessons. I am happy and grateful I came to Michaela because everything here is different. The teachers care about all of our futures.”

Anyone who has watched television documentaries made in comprehensive schools such as Educating Essex or Educating Yorkshire and seen pupils mucking about in class, pulling out mobile phones and generally being disrespectful to teachers, will know that Michaela’s teaching methods are unusual by today’s standards. In too many English schools misbehaviour is common. A report by the school inspectorate Ofsted in 2014 found that one hour of learning was being lost on average each day in schools in England because of bad behaviour — 38 days per pupil per year. Michaela harks back to an earlier age when teachers were respected and feared in equal measure. An astonishing one in three teachers at the school are not qualified; although some of them have Oxbridge degrees, they have not completed the certificate of teaching practice, which is still the standard way of becoming a certified teacher. Birbalsingh believes this to be an advantage, because it means the teachers have not been corrupted by being trained in what she regards as permissive teaching methods.

Not everyone agrees. Teaching unions and the Labour party fiercely oppose the use of unqualified teachers in schools, arguing that they are a threat to school standards.

For The Battle Hymn of the Tiger Teachers, 20 members of the school’s staff have each written a chapter on different aspects of the Michaela way. One particularly eye-catching one by Joe Kirby explains how 11-year-olds are taught the Michaela ethos and rules in a seven-day “boot camp” before school begins each September. “We teach them that silence in lessons is golden, that it helps us listen and helps us learn … We love mnemonics! We teach them explicitly how to be polite using Steps, saying ‘sir’ or ‘miss’, ‘thank you’, ‘excuse me’, ‘please’ and smiling,” he writes. They are drilled in the school rules. “We explain in minute detail what we give demerits for and what we give detentions for … We teach pupils how best to respond to a demerit: not by arguing, sulking, protesting or grumbling in the moment, but by staying calm, practising patience, keeping their self-control.”

He goes on to explain why the bar is set so high. “Many arrive not knowing how to read, how to multiply and divide single-digit numbers, how to tell the time or how to use a knife and fork,” he writes. “ Many struggle to make eye contact or have a conversation with an adult.

“When I asked in one of the first assemblies how many have short tempers, 80% of the year of 120 put their hands up. When I asked how many had been told they had ‘anger management issues’ at primary school, over 50% put their hands up.” Some had a track record of bullying, threats and aggression towards other pupils. A few had threatened their mothers with violence.

“Blame and excuses are default reactions to reprimands: ‘It’s not my fault!’ ‘He made me do it!’ Making the minimum, lazy, slouchy effort in lessons and in homework is an automatic reflex for most on arrival.”

Can a stint at Michaela really solve all these issues? And how on earth do they get new pupils to accept the structure and discipline? The school accepts that there are sometimes tears and tantrums as students embark on the Michaela way, but after a few detentions children begin to accept that they are responsible for their actions.

Not everyone, however, is convinced that the school’s culture will help all its pupils. The education expert Sally Power, a professor at Cardiff University, argues that while some children would benefit from the high level of discipline at Michaela, others might end up rejecting it. “It is a high-risk strategy,” she says. “Some teenagers, as they get older, might well rebel if the school is too rigid in terms of what it deems acceptable or unacceptable behaviour.”

Food for thought: pupils take turns at serving food or collecting plates and each lunchtime there is a set topic for discussionAKIRA SUEMORI

Food for thought: pupils take turns at serving food or collecting plates and each lunchtime there is a set topic for discussionAKIRA SUEMORI

Karen, 14, and Cathy, 13, the two Michaela pupils who have been charged with giving me a tour of their school, seem to understand perfectly that they are responsible for their actions, accepting punishments for misdemeanours without protest. “Some pupils have been excluded,” one tells me. “You get a spell in isolation if you go on WhatsApp and send messages. Lying about someone doing something means isolation too. Isolation runs from 7.30am to 5.30pm. You study on your own and teachers check on you every hour. I have been in isolation once. The discipline is strict, but it helps us to improve.”

The other girl chips in: “I had a detention after my pencil case fell from a window sill into the playground.”

I assume she means she dropped the pencil case into the playground on purpose, but no, it was an accident, she says. “What?” I splutter, “And she got a detention for that?” Didn’t she think it was a bit harsh?

“I did at first, but then I realised that it was my responsibility to make sure I didn’t put my pencil case somewhere like that. I won’t do that again,” she answers.

Both have ambitions to go to a good university and, far from seeming cowed by the strict regime, appear to be thriving on it.

Some parents, however, find accepting responsibility more difficult. Birbalsingh’s own chapter in Battle Hymn of the Tiger Teachers is about the role she expects parents to play in supporting the school’s approach. They are asked to sign a contract when their child is admitted, promising to uphold the school’s policies, help their children complete their homework and ensure they attend detentions.

Not all follow through. She admits that a few have already withdrawn their children, after taking issue with rules such as the school’s policy of confiscating mobile phones or banning “two haircuts on one head” (a buzz cut around the edges and a longer style on top, for example). “Parents complain, I don’t budge,” she says firmly.

She was denounced as ‘the Tory teacher’ after a barnstorming speech on the ‘culture of excuses and low standards’

This summer the school featured in the national press after a mother received a letter stating that her child would be put into “lunch isolation” and be given only a sandwich and piece of fruit unless payment was made within a week for the term’s school dinners. A sum of £75 was outstanding. When the media ran a story critical of the school, staff were bombarded with hate mail and trolled on social media. In the face of the family’s protests, Birbalsingh stood her ground. The boy’s parents withdrew him from the school.

Today she is unrepentant about her refusal to back down in what the Twitterati dubbed #lunchgate. With many of the pupils already receiving free school dinners because they come from poor homes, she argues that the school cannot afford to continue its nutritious and healthy meal service if families that can afford to pay refuse to do so or are late with the monies.

“One parent pulled their child out because they did not like the food, another because we have Michaela trousers and they wanted to buy her trousers elsewhere,” says Birbalsingh. “Another parent pulled her child out because she wanted her boy’s mobile phone back.

“Some parents can get very angry when they are told they are not doing their job as a parent very well,” she continues. “A mother who is more interested in recovering her child’s mobile phone than she is in supporting him with his homework is simply not doing her job as his mother. And it is our duty to tell her this.”

In the book she writes: “I wish the small minority of unsupportive parents could be in our assemblies and our boot camp lessons. They would learn about personal responsibility, duty and mindset. They would understand that they, like their child, are master of not only their fate but of their child’s fate too.”

The fact that Michaela exists at all is a miracle. Birbalsingh, 43, a slim energetic single mother with a cloud of black curls, battled for years to open the free school. After her appearance at the Tory party conference six years ago she turned her experiences of teaching into a fictionalised book called From Miss, with Love.

She was branded “Michael Gove’s pet” by her detractors. When she returned to her school after her conference speech, she faced so much criticism that she resigned within weeks. Later, she tried to open a free school under Gove’s education reform programme, but was picketed by teaching unions and left-wing activists.

In 2012 she won government approval to start up her free school in Lambeth, but it never materialised. Sources suggest that the project was forced out of the borough when it met “massive” local council and teaching union opposition. Birbalsingh next tried to open the Michaela Community School in Wandsworth, but failed to secure a site.

After the Tory conference she briefly became a media star, invited to write for national newspapers and appear on TV as an education commentator. But she was so badly affected by the protests against her that she refused press invitations for several months, fearing that the publicity made her more of a target. In Battle Hymn she says: “In the early days the threats and abuse were so bad that I was scared to walk down the street and at one stage, for many months, I became very ill from the stress.”

Even when she finally secured her current site in Brent, the opposition did not cease. “We have had people picket our school and scare our children,” she tells me. “They gave out fliers saying the children were in danger here. Really awful stuff.”

With her school established, she is determined to fulfil her ambition to help poor and working-class children have a shot at the kind of opportunities that transformed her own life. Birbalsingh knows that education is the key that makes possible glittering careers and fulfilling lives, especially for children from ordinary homes.

Born in New Zealand, she spent her childhood in Toronto, Canada, where her father, a Guyanese academic, was a university professor and her Jamaican-born mother a nurse. The family moved to Britain when her father accepted a post at Warwick University. Birbalsingh, then 15, attended a comprehensive, “which was so modern we called teachers by their first names”, and won a place at New College, Oxford, to read French and philosophy.

If parents are not supporting a child with his homework, they are not doing their job. It’s our duty to tell them

She was motivated by her father’s story to create Michaela. “He came from one of the poorest backgrounds, but still managed to make it. When I show my dad the books we are using at Michaela, he says, ‘They are the classics I read as a boy.’ The old-fashioned British education in British Guyana that helped my dad rise out of poverty is being denied to children in schools in this country.”

She is driven, too, by the thought of all the children she has taught over the years who, despite being bright, will not succeed. “When you look at the statistics on who gets into Oxbridge or the City, or runs the country, they are not the children I taught in the past. I refuse to accept that because of poverty they will not have these opportunities. Twenty per cent of kids leave school illiterate and innumerate. Only freedom from our current culture of low expectations will give children a way out.”

That is why she deliberately sited her school in one of the poorest boroughs in the country. Birbalsingh says that her parents are overwhelmingly working-class and from ethnic minorities and that they understand, as do many immigrant families, the value of a good education and the importance of working hard. Middle-class families, by contrast, would balk at the level of discipline at Michaela, she suggests.

She is bracing herself for another backlash when Battle Hymn is published, yet remains determined to change minds and shake up the lazy culture she believes riddles too many schools in England.

Fittingly, on the wall of her office is a framed quotation from Gandhi. “First they ignore you. Then they laugh at you, then they fight you, then you win.”

The children’s names have been changed

TIGER TEACHERS SAY…

In this book extract, the head teacher Katharine Birbalsingh explains why the Michaela rules are as tough on parents as they are on pupils

Last September, Korey joined our school. He is black, has special needs, and lives on an estate. His mother and grandmother were desperate. His father was absent. His primary school said that he was the worst-behaved child they had ever seen. Our SENCO visited his primary school to watch Korey in a classroom and confirmed that the description of ‘worst child ever seen’ was not over the top. We then happily invited Korey into Michaela.

Thanks to Michaela’s reputation for strong discipline, families with challenging children will often choose our school because they hope it will transform them. While detractors of our no-excuses approach to discipline insist that it excludes children, in fact precisely the opposite is true. Parents who are at their wits’ end come in search of a solution to their child’s unruly behaviour. And we are happy to help.

100% Support

I told Korey’s mother, as I tell all parents, that we need two things from her: 1) 100% competence. 2) 100% support.

I also say, ‘You would not tell a doctor how to cut you open, move your organs around and then sew you back up.’ This is when parents normally laugh, which is my cue to say, ‘Ah… you laugh now, but I promise you, the day will come when you won’t like something at the school and you will tell me how 99 of the rules are fine but that you want to me change this one rule. And I will tell you no. It is not your place to tell me how to run the school.’

I then explained to Korey’s mother how the school works, why we have silent classrooms with hard-working children, learning more than anyone could ever have imagined possible, even more than their counterparts at private schools. I point to our silent and orderly corridors, our toilets and lunch halls that are free from bullying, our playground where children are able to be children. It works because we do not pander to every parental whim, trying to please everyone, trying to be diplomatic, always making exceptions in order to ‘accommodate.’

Schools need a clear vision that is not constantly compromised by different parents wanting different things. As a leader one needs to know in one’s soul that one cannot please all of the people all of the time: know thyself and hold the line. Our school works well because parents understand our expectations, and they know that they also have a job to do. I believe some of the new-model charter schools in the US where teachers run around doing everything for families is a flawed (though extremely successful) model that is not sustainable or scalable. It can only succeed in the short term, with incredibly dynamic young staff who give over their lives to the school. But eventually those staff leave, burnt out after a few years, or they simply want to have a family of their own, and then what do you do?

I give parents the option to turn us down. I understand we are not necessarily the right choice of school for every family. Usually, the more middle-class the family, the more likely they are to reject what is on offer at Michaela.

But Korey’s mother was not middle-class. She was a black single mum with two jobs, about to have a breakdown because her boy was so out of control. She cried. Korey’s grandmother cried too. ‘Help us, we don’t know where else to go,’ was what they told me.

‘I’m not going to lie to you,’ I said, wincing. ‘This is going to be hard. The question is whether you have the stomach for it, whether you are going to see it through.’ They nodded. ‘I need your support, 100%. By that I don’t mean 99%, I mean 100%.’

Parents everywhere often say they support their child’s school because otherwise they would pull their child out. But they misunderstand what ‘100% support’ means. It means backing the school’s decisions even when they don’t seem to make sense. It means never criticising the school in front of one’s child. It means keeping an open mind.

Why? Because if a parent’s mind is set against the school, then their child is bound to fail there. Seek clarification by all means, but always remember that it is not a parent’s place to tell a doctor how to do their surgery, and neither is it their place to tell the Head how to run the school.

Of course that does not mean that we do not listen to parents. We have changed many things in the school thanks to feedback from our parents. We have made our online behaviour system easier to check and we have established an ICT support club for homework to help parents who do not have the internet at home. We have put more photos on the website to help support parents with uniform and we open the gates earlier in the mornings so that parents do not have to worry about their children having to wait outside in an inner-city environment where drunks lie asleep outside our school. We listen to parents and go above and beyond to accommodate their concerns. But what we haven’t done is change our values, the soul that makes the school tick.

I explained to Korey’s mother what I say to all parents whose child is struggling to meet Michaela’s standards. ‘If you back us 100%, I guarantee you success. But if you question our decisions or judgements, even slightly, I guarantee you failure.

‘Are you able to give me 100%?’

The ladies nodded eagerly.

Now, of course, all parents agree to give 100% support at the start. I suspect we are like other schools in this way. Where we might differ from some other schools is how we deal with families when they do not follow through on this promise.

Clarity at the start for pupils and parents is crucial. Parents need to understand before they choose our school exactly what they are taking on board.

So later, if the parent reneges on our home-school contract, one can always refer back to what was said and then agreed in writing when the child first joined the school. Our home-school contract is very detailed and demanding. We make it clear that we will hold not only the child to account, but the parents too. Too often, schools have parents sign home-school contracts that are vague and then never refer to them again. Not only do we refer to them time and time again during a child’s time with us, but before the parent signs, we emphasise just how important that signature is.

100% Competence

The second part of the bargain can be harder. Not all parents are able to give 100% competence. And with this, we are a little more forgiving. We ask parents to be 100% competent and all of them try to get there. Not all of them manage it.

Parents are generally happy when you tell them that X-Y-Z will happen to their child if he doesn’t toe the line. But we make it clear that Mum (or Dad) will be hauled into the school if the homework isn’t done, and that parents will be held responsible for checking to see if the homework was done. If necessary I tell parents right from the start that they are not being a very good mother or father and that things have to change. ‘Think of us as a personal trainer,’ I say. ‘You will get better at parenting if you stick with us. We do not shy away from the truth. If you don’t want to be a better parent, then we aren’t the school for you.’

It isn’t easy to say this of course. Some parents, despite having been warned, can get very angry when they are told they are not doing their job as a parent very well. They can demand that I not say such things. They can tell me that, in my role as Headmistress, it is inappropriate for me to say this. My response is always the same. I explain that as a Head it is my duty to highlight their failings as parents. To do otherwise would be to let their child down. It is my responsibility as the leader of a school to be clear with parents what good parenting looks like and to point out where their efforts are lacking.

If we as school leaders do not point this out to parents, then who will? A mother who is more interested in recovering her child’s mobile phone after it has been confiscated than she is in supporting him with his homework is simply not fulfilling her job as his mother. And it is our duty to tell her this. Otherwise we are failing the child.

Some would say this is lacking in diplomacy. Some would rather pretend to parents that they are doing all the right things, but, for some reason that no one can quite explain, little Korey won’t behave. He has special needs. He is black and poor. Or he is white and poor. He is a boy. He is autistic. He has mental health issues. He has anger management issues. It isn’t anyone’s fault. This is just what happens to children who are like him, with his ‘issues.’ No one is responsible, so no one should act. We say ‘How sad’, and move on, leaving the child to spin out of control, fail at school, and take one step closer towards prison.

Truth is supportive

On the wall in my office I have a quote by Thomas Sowell that says, ‘When you want to help people, you tell them the truth; when you want to help yourself, you tell them what they want to hear.’

In all organisations, the truth is hard to say and hear. And because people generally want an easier life, they tend to avoid what is hard. It means that in both public and private institutions across the world, people are dishonest with each other, regardless of the consequences.

In schools, the consequences are significant. Thomas Sowell reminds me of this every day and helps Michaela steer the right course when telling the truth is hardest: with parents.

In Britain, it has become so normal to lie to parents that schools don’t even think they are doing it. It is considered compassionate. Telling parents the truth, therefore, is considered to be just the opposite. And no one wants to be considered uncompassionate. Why would a school tell parents the truth when all it gives the school is grief? Many parents don’t want to hear the truth and are perfectly happy to be lied to by their child’s school, by the exam system, by everyone.

Parents receive cut-and-pasted report cards where negatives are always framed as positives, with levels that no parent can understand. (Does anyone know the difference between a 5b and a 6c?) Parents remain in blissful ignorance until their child does poorly at his GCSEs. But by then, it is too late and the connection between what they have been told for years and the failure is never really made. The blame is all laid on the child. Few people realise that a school culture will help to form a child’s character and academic success. No one wants to think that a school’s culture is failing children because it is in no one’s interest to do so. The parent likes feeling good about their child and loves to only hear positive feedback. The teacher doesn’t want to face a difficult conversation with the parent. Society is happy with the illusion that schools are improving every year and the general lie that our children are just getting cleverer year on year. If we all insist that the emperor is wearing clothes, then who is to say that he isn’t?

Not all parents want to be lied to of course. But enough of them do to make it in the interest of schools to continue lying to everyone. So instead of telling them the truth, schools tell parents what they want to hear.

At Michaela we always tell parents the truth, even when it is difficult – especially when it is difficult.

The consequence is that most of our parents are better parents thanks to advice we give and expectations we set. Even those who get annoyed benefit. They stomp away and they change for the better because deep down, most parents want to be good parents. It is just that sometimes, in our modern world, it is hard to know what that looks like.

Clarity is supportive

In the same way that being 100% truthful with parents is helpful, so is being clear. We try to be overly clear. We send information home via pupils in letters, and via emails and sometimes we even post letters when we suspect the information is not getting home. We warn parents weeks, even months in advance when possible, of expectations and requirements. We then repeat the information to the pupils over and over, at the start of school, at break, at lunch and then via tutors at the end of the day. Our systems allow for this. All the pupils are gathered together in year groups at each one of these intervals. A member of Senior Team speaks to them at the start of the day, at break, and then the lunch leader speaks to them at lunch. The room for miscommunication is slim because we over-communicate. Our systems centralise as much as possible and make everything across the school as consistent as possible. I judge my own success on that: the level of consistency across the school. If we aren’t all singing from the same hymn sheet, then that’s my fault and it is my job to fix it.

Because our homework is centralised, as Joe Kirby explains, parents understand our expectations. If they don’t understand, they are invited in for a one-to-one meeting with a teacher who will talk them through exactly how to support their child at home. I do this myself with parents regularly. We have sheets printed to help support them and we walk them through every step.

If parents don’t understand our expectations on equipment (again this is centralised, making it very difficult to get wrong), we have them in to show them what we expect should be in their child’s pencil case.

If a parent wants to meet with us, they can meet a member of Senior Team or even the Headmistress within a day of getting in touch. We prioritise parents and we hope they will prioritise their child’s education. The plain truth is that not all parents do. And as Sir Michael Wilshaw (Head of Ofsted from 2010) says, ‘Society needs to say it is morally wrong to neglect your children. We need to be tougher on parents who don’t hold those values. Headteachers should say to a parent, “You’re a bad parent,” in the same way that we say to a child, “You’re a naughty boy.”’

And we are not alone. Other schools are doing what we are doing. Recently, I wrote to congratulate the Head who was in the newspapers over holding the line on uniform at his school. Some of his parents were furious. He stood his ground and held on to the school’s values. Parents don’t always understand, as he did, that the way to run a good school is to demand more from both pupils and parents.

We give huge amounts of support to our parents and in return we expect parents to support their child to meet our very high standards.

Parents who push back

Not all parents manage to be 100% competent. They try, but some just cannot do it. And not all parents manage to be 100% supportive. Some don’t even try.

Those who struggle to be the best kind of parent, despite their best efforts, we go on supporting. These parents may never make it to the 100% mark, but they do improve and their children are all the better for it.

The families who are most problematic are the ones who, despite all of our warnings, despite the contract, despite our demand for consistency, will still insist on telling me how to run the school. I often wish the small minority of our unsupportive parents could be in our assemblies and our bootcamp lessons. They would learn about personal responsibility, duty and mindset. They would understand that they, like their child, are master of not only their fate, but of their child’s fate too.

So what do you do?

You don’t budge.

They complain. I tell them that they need to support us 100%. They complain again. And round it goes. A tiny minority have chosen to pull their children out of the school. These pupils were all well-behaved and were achieving well. We have always been very sad to see these children leave. One parent pulled their child out because they didn’t like the food. Another parent pulled their child out because we have a Michaela trouser and she wanted to buy her trousers elsewhere. Another parent pulled her child out because she wanted her boy’s mobile phone back. One mum wanted a state of the art building (ours is not) and so when she got a place at another school, off she went. We have yet to get fantastic GCSE and A-level results, so they don’t really believe that we are a good school and judge by the architecture instead.

Michaela isn’t necessarily for everyone. That goes for staff, pupils and parents. The saddest thing is when the pupil knows how lucky he is to be at Michaela but the parent, knowing little about schools, makes the decision to pull their child out of the school. Once, a year 7 boy came to me in desperation. It was the day his mother was to pick him up to take him for his interview at his new school. He begged me to stop this travesty. He wanted more than anything to remain at Michaela. But his mother wanted him to have lessons in ICT and we don’t offer any; we prioritise four hours of Art and Music instead. He knew his behaviour had transformed since attending Michaela. He knew how much he was learning, how his life would be different. She knew nothing except for the mantra that we are in the 21st century so lessons in ICT are necessary. She didn’t know that so many ICT lessons are a waste of time. She didn’t know that often the pupils know more than the teachers and that one lesson a week is useless when much of that lesson is spent trying to focus the pupils on just sitting still.

I rang her and begged her to pop into the school at the time she was coming to pick him up to go to the interview. Just pop in, I said, give me five minutes of your time. She wasn’t interested. ‘I’ve made up my mind,’ she said. I tried. The boy’s eyes filled with tears. I couldn’t do anything. I felt helpless against the world that was working with such might in so many intricate and complex ways to ensure that this boy would remain poor. The Western progressive mind says that it doesn’t matter where he goes to school, because the innate talent in him will shine through, whatever the environment. But the Michaela mind says that environment is everything when it comes to forming a child’s hopes for a future.

Parents who push back hardest

We had one family that stayed with us for four weeks. Despite the huge success the boy made of his time at Michaela, his mother didn’t like the school. What she really disliked was the fact that we insist that families take the notion of personal responsibility seriously.

Amongst other things, she disliked our Family Lunch. As one can read in Michael Taylor’s excellent essay, Family Lunch works wonders with our children. Every day we have guests who come to see what is becoming like a wonder of the world: inner-city deprived children, serving each other, cleaning up after each other, holding proper conversations and standing up to give each other ‘appreciations.’

In the majority of British schools pupils eat lunch through a canteen system. You either pay for your school lunch on the day, or you pay for lunches in advance. Don’t pay? Well it’s assumed that you have a packed lunch, but if you don’t then quite simply you don’t eat. If you are bullied and your money is stolen, no one knows.

At Michaela, we do not accept a situation where children go hungry simply because their parents haven’t given them money for lunch. But for Family Lunch to work, it does rely on those who can afford to pay paying their share. Children from the most disadvantaged backgrounds get our Family Lunch meals free, through the free school meals programme. That means the only people we charge for meals are those that are not eligible for free school meals because the Government has determined they have a high enough income to pay for their child’s lunches.

If we did not insist on every family paying, at capacity we would spend twelve thousand pounds per year covering the costs of lunches for children whose families cannot be bothered to pay. That’s why if a family who can pay refuses to pay for the Family Lunch, we give the child a healthy packed lunch in a separate room instead of a healthy vegetarian meal in the dining hall until their parents have paid.

It was this practice that led to a media circus in the summer of 2016, instigated by one unhappy parent, culminating in online death threats directed at me and my teachers.

But the reality is, if a family lands on hard luck, we listen, we support — for uniform or lunch payments — finding a system of payment that they can cope with in their current circumstances.

Is our solution perfect? No. Do we want to have to impose it? No. But if the alternative is letting children go hungry or diverting money from precious teaching resources, then the choice is clear. And the truth is that the policy does ensure that parents who can pay, do pay, the vast majority of the time.

The fact is that when one wants to achieve the extraordinary, difficult decisions are required. One of the responsibilities of a Head is to make difficult decisions and see them through. This is why, no matter what our critics throw at us, we march on ahead, confident that what we are doing is right.

Among our new year 7s, 43 children out of a year group of 120 have siblings in year 8 or 9. The vast majority of our parents are absolutely delighted with the school and are grateful for the difference the school has made not just to their child’s academic success, but to the kind of person their child is at home. Children are now thanking their parents for dinner, or helping to tidy the house, or being kind to their siblings. Parents are also grateful because they have learned to be better parents and this has helped them develop a more positive relationship with their child.

Korey is one of those extraordinary successes. We have so many of these, I have lost count. Sure, Korey still gets the occasional detention when he slips back into his old primary school habits, but he is achieving and is totally unrecognisable from who he was at primary school.

The other day Korey passes me as he is leaving at the end of the day. “Good afternoon Miss! Have a good evening!” I smile. “That’s right Korey! Looking good!” He grins. “Soft skills Miss!” Korey has been listening to my assemblies. He understands that to be successful, he needs to develop all of himself, not just pass exams: behaviour matters. Now he can do anything he wants with his life. We made Korey’s mum a promise. Thanks to the honest, candid way we deal with parents, I know we will deliver.
Extracted from The Battle Hymn of the Tiger Teachers, edited by Katharine Birbalsingh, published on November 29 (John Catt £14)

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